[S2E5] Tough Love ((FREE))

In Season 2 of ABC's The Rookie, main character John Nolan (Nathan Fillion) is dealing with a lot. His new training officer, Detective Nyla Harper (Mekia Cox), keeps putting him in dangerous situations. Jessica Russo (Sarah Shahi), his girlfriend and occasional coworker, wants her own custom closet in his house. And his long lost college love, Dr. Grace Sawyer (Ali Larter), is the head of the local emergency room. Unfortunately, Nolan's life is about to get even more complicated. On this week's episode of The Rookie, "Tough Love," Nolan has a future daughter-in-law to meet and a confidential informant to develop. It might be time for Nolan to slow down and take a breath, because things are going to get worse before they get better.

[S2E5] Tough Love

Nolan has a lot on his plate. He balances his work, his love life, rebuilding his house, and being a father. And, slowly, each part of his life is becoming more complicated. How long before something has to give? Which of Nolan's dominoes will be the first to fall?

I started Wherever I Look back in 2011 and have aimed to be that friend who loves watching various forms of media and talking about it. So, from bias, strong opinions, and a perspective you may not have thought about, you'll find that in our reviews.

The Viscount Anthony Bridgerton (Jonathan Bailey) may have proclaimed he wasn't looking for a love match at the start of the season, but his true feelings betrayed his words. Sometimes, emotions can be expressed in the most unexpected of ways.

"Because I have lived a life! I am a widow. I have loved, I have lost, I have earned the right to do whatever I please, whenever I please, however I please to do it. Child ... you are not me. And if you continue down this road, you most certainly never will be."

Anthony proves Kate wrong, admitting, "I was fearful of losing you. It is why I could not visit you after your accident ... I love you. I have loved you from the moment we raced each other in that park. I have loved you at every dance, on every walk, on every time we've been together, everytime we've been apart, you don't have to accept it, you don't have to embrace or even allow it, knowing you you probably will not, but you must know. You must feel it in your heart, because I do."

I loved kenny even he was losing his mind but he lost his wife..and son and then sarita and thrn he thought he lost the baby too which jane couldent understand that and she made it worse..so yeah I went with kenny cuz hes the second best character since seaon 1 episode 1 i even cried whrn lee died..and when i lost kenny in season 1..cried again when i met him again and i cried when i had a dream about lee omg why telltall games whyyyyyyyy do u need to make it that sad? Im just hoping kenny will stay till the last season with me cuz i felt like i was playing with kenny specialy the last secene when he was telling clem to stay in that new place they found..wateva who ever killed kenny has no loyalty :p

Season 1 was a tough part to complete and left me with a lot of questions and thoughts about the story to come. I would say that Season 2 felt more advancedand adult. It felt as if some time really has gone by and you begin to see the person Clementine will become as she grows up way to fast, but without a choice.

Since i went on with Jane, i would say that the choice with her or Kenny was the worst one. All through the Season, i felt that Kenny had been changed to the point of no return so to say, but when it came down to it, it was still a very tough one.Im still thinking that i am hoping he finally has found peace, and that he finally is with his family again.

Grapevine visited ICYPAA in New Orleans on September 2 to 4, 2022 and through a series of interviews captured the spirit, love and enthusiasm of young AA members celebrating their sobriety. While we provide the podcast at no charge, it is not free to produce. To support the AA Grapevine Podcast, please subscribe to the magazine or purchase books or other items at store.aagrapevine.org.

Derric Haynie [00:15:54] I love that you went to subscription. I'm curious about retention metrics around that. I think you're in a consumable, renewable space. If people love the beer, they're going to want to get more of it. So, I'd imagine you have a good opportunity to grow that into the hundreds of thousands of subscribers level.

Derric Haynie [00:31:31] There are tools that help with duties and taxes internationally, a couple of them. Let's see. One that comes to mind is, I think, Avalara, and then Zonos is another one. I think when you start international expansion, it's very complicated. I'm by no means a master at it, but that's exactly one key moment where you open up this door of all the tools you need to go internationally. Of course, you've got to figure out manufacturing. Can I get a warehouse in Europe? Can I get a warehouse in Asia to house this and distribute from there instead of shipping all the way from the United States? Or the worst idea would be I'm securing my supply chain from Asia, shipping to the United States, and then sending the product back to Asia for the end customer. That is a lot of wasted travel time for your product. Then you mentioned inventory management. I think as we expand internationally, expand our warehouses, how do we understand the management at various warehouses, and how do we keep that inventory balanced? Oh, my gosh, it's a big problem. So, predicting supply chain becomes much more valuable. Then, of course, there are a few tools in the inventory management space that have become pretty good at doing that, but usually, they're only good at predicting the sales of products that you've already had. Linh, it sounds like you have a lot of new products that you come out with on a regular basis. So, you have a very big problem of how much product do we procure, and where do we put it, in what warehouses? Then if you're wrong by even just a little bit, your margins go down, and then you're not profitable. So, I don't envy that problem. It is quite something. Luckily, the technology has come a long way using AI and predictive measurement. You can get some form of idea. But at the end of the day, I think it's still just a lot of guesswork. Guesswork isn't good, because the risk is margin. The risk is actually having money left over at the end of the day. Yeah, that's a tough problem.

Derric Haynie [00:48:50] Yeah, absolutely. I think the other reason, Linh... I think it's a phenomenal point. Just find the tools, get settled. Don't try and change it every other day, or you're going to have problems. Spend that energy that you were just talking about on getting the next customer, because that's why the business will succeed, not if the tool is the right tool, at the end of the day. So, I am totally with you there. My thought, too, is depending on how you're breaking into eCommerce or getting started if you're coming from a manufacturer standpoint or established business and eCommerce is going to be a wing, I think you have a huge leg up over other entrants. But every, let's say, new eCommerce entrepreneur or CEO out there, your success is based on three very specific factors. First one is skill. Do you have any? So, Linh, you mentioned you're a branding expert, which I love and makes you immediately really powerful on the marketing side of the business. I'm sure there's been a few things on the manufacturing and financial you're like, "Oh, my gosh, what a headache." But having run an agency myself, I know that you still had to look at P&Ls there and figure out how to afford things. So, that clearly gives you the expertise. So, you have a good amount of skill. So, skill is important. The second one is resources. Do you have the cash flow, the capital to actually sustain the business through what I would call its initial launch and start-up costs? Rob, this is actually a little bit scarier on your side, because even though you've got the established business, launching eCommerce could drain $10,000, $20,000, $30,000, $50,000 pretty easily before you really start to pick up customers through that channel. Then you look at your balance sheet and your profit and loss at the end of the year and you go, "eCommerce is sucking us dry." So, there's challenges there, and sometimes it's tough to get over that hurdle where you're actually profitable. That's why most people fail is because they never actually overcome that hurdle. Then the third and most important factor of all of them, which is market dynamics, which are sometimes within our control and sometimes not within our control. Understanding that in the pandemic, people want to drink more but simultaneously they're not going to our location, and understanding how that plays into sales forecasting as well as demand for alternative products and things like that. I think combining those three things together, you have to have them all in order to really be successful.

Derric Haynie [00:51:20] It's been a theme as we've been talking about throughout. It is about user experience and the relationship with the customer. So, Rob's cool program about buying a beer for the person behind you, I think it's just altruistic; it's good. It's something that you can do to make your customers just feel loved. Figuring out what that is for your business, and doing it, and doing it well in order to have a great relationship and to make it maybe a little bit more tangible as a result. It's customer experience. Customer service, everyone says they have good customer service. At the end of the day, stellar customer service is mandatory for you. If it's a live chat, responding within 90 seconds; if it's an email, responding within the same day; making that return purchase easy so that they don't just churn because they're frustrated, or replacement. All of the post-purchase ways that we're going to keep our customer happy even when they're having a bad time with our product. 041b061a72